Recently, I sat down with OpenText’s Judie Simpson, Vice President of Client Engagement and David Berglund, Senior Director of Software Engineering, to talk about Business Process Automation (BPA). The basics of what it is, what it isn’t, how companies should approach it, etc. You can watch the whole video (just over 20 minutes) by accessing the link below. BPA as an Enterprise Level System In preparing for and actually doing the talk, I found myself thinking about to the early days of business process management (now mainly referred to as business process automation) and how it has changed. Originally it was just a solution for taking paper files and making them digital, but now it’s become
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