OpenText's Case360 is a legacy BPM/BPA system that provides a lot of functionality but periodic maintenance will improve performance.

RPA is another in a long line of business process management acronyms. Learn about what it is and how to properly target in on your business

Content management, auditing, and security are important factors you should be considering with your content repository.

ACS 7.0 is out and there are features you and your organization need to know about.